Shipping policy

*Our responsibility with your order ends at the moment we make the shipment, we are not responsible for delayed or lost orders by the postal service, at the time we make the shipment you will receive an email with your tracking number, it is your responsibility To follow up on your order and any delay during shipping, you must contact the post office closest to you directly and submit a claim.

*Verify that the shipping address of your order is correct, we are not responsible for orders sent to incorrect addresses, in this case the order may be delivered to the wrong address or returned to us, if the shipping address is misspelled and it is returned to us, it is your responsibility to pay the shipping again, we will not refund the payment of the product, understand that it is material used and time invested in your order, we will have your order with us for up to 10 days, after 10 days and you have not made the shipping payment again you will have lost your order, without exception.